The Idaho Commission on Aging home page: About ICOA
The Idaho Commission on Aging Home Page: About ICOA
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Programs and Services

Medicare Education Partnership Project  
North Idaho
| Southwest Idaho | Southcentral Idaho | Eastern Idaho

In 1999, The Idaho Commission on Aging formed the Idaho Medicare Education Partnership program, which is funded by a three-year federal grant through 2002. Using staff from the Idaho Commission on Aging, Idaho’s Senior Health Benefit Advisors (SHIBA),  Area Agencies on Aging, and trained volunteers, the program is designed to help Medicare beneficiaries and their families become aware of Medicare benefits and rectify any billing problems.  IMEP helps seniors read and understand their Medicare summary billing statements and become more knowledgeable and empowered in managing their medical expenses.  IMEP works with providers, Medicare and beneficiaries to improve medical care for seniors in Idaho.

IMEP staff and volunteers regularly offer training and assistance throughout Idaho at senior centers, civic organizations, hospitals and libraries.

As an example of how the program works, in one case an elderly woman was erroneously charged for prostate surgery. After a family member notified the Medicare Education Partnership, program staff were able to help recoup approximately $9,000 from that one billing error. In one month, alone, the program recouped over $25,000 for taxpayers.

Donna Denney is ICOA's project coordinator for the Idaho Medicare Education Project.  Call her at (208) 334-3833 if you have questions about IMEP. 

To get the help you need with Medicare and/or insurance problems and questions, or to receive training to be an IMEP volunteer in your community, contact your nearest SHIBA representative:

North Idaho
Mary Dusek
ID Dept. of Insurance/SHIBA
2005 Ironwood Parkway, Suite 143
Coeur d'Alene, ID 83814
208-666-6848 or 1-800-247-4422
Southcentral Idaho
Tamara Striker
ID Dept. of Insurance/SHIBA
401 Second Street North, Suite 105
Twin Falls, ID 83301
208-736-4713 or 1-800-247-4422
Southwest Idaho
Genii Hamilton
ID Dept. of Insurance/SHIBA
700 West State
Boise, ID 83720
208-334-4352 or 1-800-247-4422
Eastern Idaho
Joy Hadley
ID Dept. of Insurance/SHIBA
644 Wilson Avenue, Suite 3A
Pocatello, ID 83201
208-236-6044 or 1-800-247-4422

Other useful information can be found at these websites:

Senior Medicare Patrols Consumer Protection Tips

CIGNA Healthcare Medicare Administration

Retired Senior Volunteer Program

Medicare Rights Center

 

NEW brochures about Medicare coverage of


 

 

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Idaho Commission on Aging©2000
3380 Americana Terrace, Suite 120, Boise, ID 83706
Mailing Address: PO Box 83720, Boise, ID 83720-0007
Tel: (208) 334-3833   Toll-free: (877) 471-2777
Contact: Y. Sue Englesby
email: senglesby@aging.idaho.gov

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