Idaho Long Term Care Ombudsman Program
The Ombudsman Program protects the health, safety, welfare, and rights of long-term care residents 60 years or older.
The Ombudsman investigates complaints made by or on behalf of residents. Services can include but are not limited to assistance with the following:
Resident care:
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Rehabilitation or Maintenance of function
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Restraints
Quality of Life:
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Activities
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Dietary issues
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Environmental issues
Administration:
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Policies, Procedures, Attitudes, Resources
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Staffing
Problems with outside agencies, systems or people:
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Certification and licensing agency
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State Medicaid Agency
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Other systems
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Complaints other than nursing home or assisted living settings