Idaho Long Term Care Ombudsman Program
The ombudsman program serves residents of long-term care facilities or persons aged sixty (60) years or older living in the community.
The Ombudsman assists with complaints involving residents rights such as:
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Abuse, Gross Neglect/Exploitation
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Access to information
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Admission, transfer and discharge
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Autonomy
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Financial
Resident care:
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Rehabilitation or Maintenance of function
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Restraints
Quality of Life:
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Activities
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Dietary issues
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Environmental issues
Administration:
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Policies, Procedures, Attitudes, Resources
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Staffing
Problems with outside agencies, systems or people:
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Certification and licensing agency
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State Medicaid Agency
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Other systems
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Complaints other than nursing home or assisted living settings