Addressing the present and future needs of older Idahoans

Idaho Long Term Care Ombudsman Program

The Ombudsman Program protects the health, safety, welfare, and rights of long-term care residents 60 years or older.

The Ombudsman investigates complaints made by or on behalf of residents. Services can include but are not limited to assistance with the following:

Resident care:

  • Rehabilitation or Maintenance of function

  • Restraints

Quality of Life:

  • Activities

  • Dietary issues

  • Environmental issues


  • Policies, Procedures, Attitudes, Resources

  • Staffing

Problems with outside agencies, systems or people:

  • Certification and licensing agency

  • State Medicaid Agency

  • Other systems

  • Complaints other than nursing home or assisted living settings

Contact Information

To reach the state ombudsman contact:

Cathy Hart, State Long Term Care Ombudsman


To contact a local ombudsman click on "Select Your Local Agency" for your local Area Agency on Aging.

Additional Resources