Ombudsmen are advocates for the elderly who investigate complaints and respond to requests for assistance from older individuals living in long-term care facilities as well as from those living in the community in residential care or assisted living facilities. Ombudsmen provide services to protect the health, safety, welfare and rights of the elderly.
Ombudsmen are dedicated to enhancing the lives of long term care recipients. They support Assisted Living Facility residents' rights and Nursing Home residents' rights year-round, 24/7.
Ombudsmen:
- Advocate for residents' rights and quality care
- Educate consumers and providers
- Resolve residents' complaints
- Provide information to the public
Ombudsman services are free of charge.
Click here to learn more about the history of the Ombudsman program.
Cathy Hart, Idaho State Long-Term Care Ombudsman, can be contacted at ICOA, (208) 334-3833, or by email at cathy.hart@aging.idaho.gov.
Additional information about the Ombudsman program can be found at the National Long Term Care Ombudsman Resource Center website.
Information to help you choose an assisted living facility for potential residents, and to help people already living in an assisted living facility maintain maximum choice and autonomy, are available in two booklets from the Long Term Care Community Coalition and the Coalition of Institutionalized Aged and Disabled at www.assisted-living411.org.
The Bureau of Facility Standards (within the Idaho Department of Health and Welfare) is responsible for licensing and monitoring all Long Term Care, Skilled Nursing, and Residential and Assisted Living facilities in Idaho. Click here for survey results for Nursing Homes, and here for Assisted Living Facilities.
Learn the differences between Medicare and Medicaid, and how they help with medical costs, including nursing home and assisted living facility cost. Click here for additional information.
Area Agency Ombudsmen
Area I
(208) 667-3179
1-800-786-5536 |
North Idaho
Aging & Adult Services
2120 Lakewood Dr, Suite B
Coeur d'Alene, ID 83814 |
Area II
(208) 743-5580 x 213
1-800-877-3206 |
North Central Idaho
A Community Action Partnership
124 New 6th St
Lewiston, ID 83501 |
Area III
(208) 322-7033 x 239 or x 259
1-800-859-0324 |
Southwestern Idaho
Sage Community Resources
125 E. 50th St
Garden City, ID 83714
|
|
Area IV
(208) 736-2122 x 316
1-800-574-8656
|
South Central Idaho
College of Southern Idaho
315 Falls Ave, PO Box 1238
Twin Falls, ID 83303-1238
|
Area V
(208) 233-4032
1-800-526-8129 |
Southeast Idaho
Southeast Idaho Council of Governments
214 E. Center
Pocatello, ID 83205 |
Area VI
(208) 522-5391
1-800-632-4813 |
Eastern Idaho
Eastern Idaho Community Action Partnership
357 Constitution Way
Idaho Falls, ID 83405 |